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DUMA M
1 reviews | Active since Nov 2014
06 Sept 2026, 22:59
Bad service
I wrote this message on the 27Aug and up until today no calls or SMS from Vodacom saying I'm so and so from Vodacom I tried to call you and you didn't pick up so that we can resolve your issue. My all network minutes are used up and I'm only left with the vd to Vd minutes🤦.My phone ***
27 Aug 2026 at 13:34 Vodacom minutes I bought all network minutes on the 21 and bought Vodacom minutes on the 24 but when making calls to Vodacom numbers it deduct from all network not from Vd toVd and this is the second time coming here for the same thing this year
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Replies (3)
Vodacom's replyOfficial
07 Sept 2026, 07:43Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply07 Sept 2026, 07:43
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
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DUMA M's updateReviewer Update
07 Sept 2026, 12:01Vodacom response is that since I bought the all network minutes first and later bought the Vd to Vd minutes all calls will be deducted from the first purchase (All network minutes) then when it's used up thenthe Vd to Vd minutes will be used 🤦.Why are you guys have different minutes while they won't work the way their are supposed to work
DM
DUMA M's update07 Sept 2026, 12:01
Reviewer Update
Vodacom response is that since I bought the all network minutes first and later bought the Vd to Vd minutes all calls will be deducted from the first purchase (All network minutes) then when it's used up thenthe Vd to Vd minutes will be used 🤦.Why are you guys have different minutes while they won't work the way their are supposed to work
DM
DUMA M's updateReviewer Update
12 Sept 2026, 01:07One question does this mean after buying Vd to Vd minutes and later buy the all network minutes making calls to a different network calls won't go through since I bought Vd to Vd minutes first?
DM
DUMA M's update12 Sept 2026, 01:07
Reviewer Update
One question does this mean after buying Vd to Vd minutes and later buy the all network minutes making calls to a different network calls won't go through since I bought Vd to Vd minutes first?