BAD Service

App**** for a contract online. They called me after 24 hours, when it clearly states on their website that they will contact you within a 24 hour period.

During the call, I confirmed all my details as one should, and then the agent asked if they could call me back. Later on I received a call from them, however this was now a different agent, who continued to assist me.

After going back and forth, and having him call me back about 3 times, he said my application was approved, and that we will be going through the T&c's. whilst doing so, the agent noticed something "wrong"on the application, and said that it was for two devices instead of just one, as per my application.

Agent said he will investigate, and revert either by later that evening or the next morning.

As I'm writing this, it is now: 17:02, and still no call.

I had to call the contact centre to get assistance, just to be told that my credit score is too low to qualify for the contract I've app**** for and after explaining that just yesterday I was approved for two devices?!?! She then proceeded to look for the agent I spoke to yesterday, and advised that this person has already left for the day, without attempting to contact me.

She promised me that the agent will call me back in the morning to resolve the issue, however I dont have the patience to wait for a call that probably will never take place.

So fed up with receiving bad service from service providers that you are willing to pay money to use their services!!!!!