1 reviews | Active since Sept 2017
Bad service
I app**** for My pre paid line to be converted to a contract and I was approved. However they used the wrong pricing package and when I asked them to change it they say my pre paid number is no longer available. This is unacceptable. Vodacom made a mistake they must rectify their mistake.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,