BAD SERVICE

I received a call from Red Data end of June about a promo they were running on a 3gig data package. I decided to take the deal, but asked them the contract on the 1st of August, as I had to cancel another contract. They told me that it was a month to month contract and that I could cancel it at any time. In the beginning of July I received a sms from hot spotter that my wifi was activated with a username and password with an email adress for any queries I had to help set it up. I sent an email to hotspotter and they said that it had nothing to do with them and that I should contact Red Data. I then got an email stating that it the contact was for 1gig mobile data and 3gig wifi hotspotter. I then sent them an email to cancel the subscription, as I was under the impression it was 3gig mobile data. I received a confirmation email from Charmain at Red Data on the 14th of July that the contract was cancelled. I also received a sms confirmation for the cancellation. Then on the 7th or 8th of August they deducted one months premium from my account. When I sent an email to find out why, Charmain from Red Data said that the Hot Spotter was active and that I had to be billed for it. I then asked why I did not receive a gig mobile data, as I had to pay for one month. She said that my phone was not compatible for the data. After a long argument I decided to leave it. Then on the 5th of September Red Data decided to deduct 2 months premium from my account. When I phoned, Charmain from Red Data answered again and said that I only cancelled my subscription middle August and still had to be billed for August. I then asked even if I cancelled in August, why they double billed me. She asked me to email my bank statements. I did this, and also forwarded al the corfimation emails and sms's that Red Data sent me on the 14th of July. I received an email that they are investigating the situation. But till today I still have no answer on how they are going to fix the problem. I have had the worst experience with Red Data, and I will never in my life convince anyone to take out a contract with them.