BF
Brendan F

1 reviews | Active since May 2013

25 Aug 2017, 10:30

Bad service

ordered a Hawaui P8 lite on Tuesday 22 online and the order was successful called today to find out when the phone will come and they told me the phone has been discontinued I had no phone call or email from them telling me that I won't get the phone. BAD SERVICE vodacom. when I asked to speak to a senior person the consultant said no. at this stage I think I must take my business elsewhere. Please can a senior management get hold of me today ********** 915

0
Replies (2)
Vodacom
Vodacom's reply25 Aug 2017, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Aug 2017, 14:25
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,