tP
thembisile P

1 reviews | Active since May 2013

23 Aug 2017, 08:55

Bad service

I was shocked when my airtime vanish without being used,next thing my airtime an data were reversed .i was shock to be ****** by big company like vodacom,which means our data and airtime are taking without being used,vodacom is useless. this is regarded as day light *******.

vodacom must rectify their system i don t trust them anymore which means they are used to this is just that we don t notice

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2017, 09:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,