TM
TSHILIDZI M

1 reviews | Active since Jul 2016

22 Aug 2017, 08:08

bad service

I bought 100 mb of data last nnight and it was gone within 4min i don't watsup or facebook only opera mini.i tried to call 082111 several time and it said network busy i manage to call after 30 min and an agent tell me that there's nothing they can do.i recharge my other number to see if its my phone same thing happened .this is bad because ppl are always complaining about the same problem today.

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 10:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Aug 2017, 12:56
Official

Dear VICTORIA,

Thank you for your patience.

I've responded to you via SMS with feedback.

Regards,

Lucian

Best regards,