kS
kobus S

1 reviews | Active since Mar 2017

16 Aug 2017, 11:13

Bad service

I would like to ask Vodacom why it takes up to 5 hours to reconnect a line that has been suspended

0
Replies (2)
Vodacom
Vodacom's reply16 Aug 2017, 11:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Aug 2017, 12:02
Official

Good day

Thank you for taking the time to inform us of your experience.

We truly appreciate your support and feedback. Once again, please accept our sincerest apologies for the inconvenience caused.

Regards,

LA
Vodacom Consumer Website Team

Best regards,