Bad Service

I ordered an IPad and a Phone online and the system could not approve the Phone as I was porting the number from MTN and therefore the application was to be done manually with an agent supposed to call me back which never happened. <br> Upon calling the call centre, I was told I have to wait for 3-months before applying for the phone as I was already approved for another device. I therefore decided to cancel the IPad order as surely I dont have to wait for 3-months. I was told I cannot cancel that order as it is on dispatch. <br> I spoke to 4 different call centre agents at different numbers i.e ***4