JR
Jacqueline R
1 reviews | Active since Mar 2015
06 Aug 2015, 09:43
Bad service
I cancelled my contract with after 2 and half years was with Nashua vodacom took over payment went up fm R199 to R309 no notice. They took R350 then stopped my data and told me they will not give me my 5Gb data or I must pay again. She put down the phone. I will never use them or recommend them.
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Vodacom's replyOfficial
06 Aug 2015, 13:42Hello Jacquirossouw61,
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Vodacom's reply06 Aug 2015, 13:42
Official
Hello Jacquirossouw61,
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team