HA
Hayley A

1 reviews | Active since Aug 2015

05 Aug 2015, 13:50

BAD SERVICE

I have been receiving my statements for the last 4 months in a format I can not open. Eventually Vodam IT assisted and suggested I ask customer service to change my details to receive my statements in PDF format. I sent an e-mail almost 2 months ago and have called several times with no resolve.<br> <br> I am so sick and tired of the bad service from Vodacom. I can`t wait to terminate my contract.

0
Replies (1)
Vodacom
Vodacom's reply06 Aug 2015, 08:58
Official
Hello NO1975,

Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.

A consultant will make contact with you in due course to assist with your query.

Kind regards,
Vodacom Consumer Website Team