AM
Abieda M
1 reviews | Active since Oct 2011
04 Aug 2015, 07:42
Bad Service
Vodacom Invoices and Statements - I***-5 20 July 2015 9:16:36 AM mail sent to Vodacom Customer Care advising them to change my banking details received reference number is: 001B3aATJAA7USQ0, yet banking details not changed, I feel this is extremely bad service and I will not be held responsible for any overdue amounts as I have clearly stated my change of account details and the onus is on Vodacom to deduct accordingly, please correspond via email.
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Vodacom's replyOfficial
04 Aug 2015, 09:42Hello Abieda Mohamed,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that we are currently attending to your query and will provide feedback accordingly.
Regards
Dominic
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that we are currently attending to your query and will provide feedback accordingly.
Regards
Dominic
Vodacom's reply04 Aug 2015, 09:42
Official
Hello Abieda Mohamed,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that we are currently attending to your query and will provide feedback accordingly.
Regards
Dominic
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that we are currently attending to your query and will provide feedback accordingly.
Regards
Dominic