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Tshanduko R
1 reviews | Active since Dec 2018
21 Apr 2023, 13:24
Bad service
I took a Vodacom contract with Homemark which are vodacom sales and my contract was suppose to be active on Wednesday instead my network just went off like my number is deactivated i can't receive call no make calls or do anything on my number. I then call vodacom customer care they sad i must go to the branch i did and they sad i must call homemark i did but they always say the will get back to me all i want now is my number and cancel my contract but i feel both vodacom and homemark are playing games with me and no one wanna help me
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Replies (3)
Vodacom's replyOfficial
21 Apr 2023, 14:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2023, 14:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tshanduko R's updateReviewer Update
21 Apr 2023, 16:56To show that you not taking my matter serious it 4 days now without my number and you guys are still making promises please do contact me on *** as i can't access my voda number which is *** or via email @ *** i really want my number back and to cancel that contract
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Tshanduko R's update21 Apr 2023, 16:56
Reviewer Update
To show that you not taking my matter serious it 4 days now without my number and you guys are still making promises please do contact me on *** as i can't access my voda number which is *** or via email @ *** i really want my number back and to cancel that contract
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Tshanduko R's updateReviewer Update
25 Apr 2023, 12:00How long should i wait for my issue to be resolved this is true reflection that you guys don't take customers serious it's a week now and can't access my number, i can't make no get calls and that's a number i use on my daily base
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Tshanduko R's update25 Apr 2023, 12:00
Reviewer Update
How long should i wait for my issue to be resolved this is true reflection that you guys don't take customers serious it's a week now and can't access my number, i can't make no get calls and that's a number i use on my daily base