ES
Erasmus S

1 reviews | Active since Jul 2022

14 Sept 2022, 08:03

Bad service

Hallo all. For the past 9 years i have been complaining about the poor reception in our area. Specially our home. Customer service will phone to awnser a quirie and make promisses. But that is as far as it goes. I have run out of resourses and pretty much fed up with the promiss3s........ so to speak. WHAT KNOW VODACOM.....????????

0
Replies (2)
Vodacom
Vodacom's reply14 Sept 2022, 08:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
ES
Erasmus S's update18 Sept 2022, 16:10
Reviewer Update
Good day. Sorry to inform you. So far no e mails or response from vodacom.
Really people. This is bad service and I will be taking this further. On any and every platform. I will however give vodacom 48 hrs to respond. Thank you and I hope you understand. It has been a couple of years now