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tanya P
1 reviews | Active since Nov 2016
16 Nov 2022, 10:42
Bad service
I have been a loyal customer for many years. Never have i had such bad service from Vodacom. I have been trying to cancel a contract for two weeks now. Seriously Vodacom you need to get your act together. I have called so many times trying to sort this out. Call me to fix asap.
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Replies (2)
Vodacom's replyOfficial
16 Nov 2022, 11:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2022, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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tanya P's updateReviewer Update
16 Nov 2022, 12:12I asked to cancel a contract it is two weeks now. No response. I have to keep calling in and no one has logged the call. please fix immedaitely.
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tanya P's update16 Nov 2022, 12:12
Reviewer Update
I asked to cancel a contract it is two weeks now. No response. I have to keep calling in and no one has logged the call. please fix immedaitely.