ES
Erasmus S
1 reviews | Active since Jul 2022
26 Jun 2025, 11:15
BAD Service....
Good day all. Just a quick update, Here we are again.... I have complained to vodacom about the signal problem in our area for the last couple of years. I have logged complaints and last week i have posted on Hello Peter. Vodacom tried to contact me and due to signal problems the customer care lady tried to inform me[via sms] that a technician will contact me.. NOBODY even bothered to phone or visit our home or area. This morning i get a SMS that the matter is closed and finish. ......What the hell is going on with Vodacom.... seriously cant wait for these contracts to end and the new satelite provider to come to South africa. Sorry to say but I will Not promote Vodacom to anybody...... ☹️😡😠🤬
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Replies (1)Vodacom's replyOfficial
26 Jun 2025, 12:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jun 2025, 12:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
