bad service

On Wednesday 20 December 2023 i went in to vodacom in mall @ Reds to remove the bonus data from my account. The person that helped me told me that i would not recieve the data again and that i would not be billed again.

On January 5 2024 i saw that i was billed for more data and that i did recieve the data again after i asked to be removed. I went back to the same shop on the 5th of January and they told me that there was nothing done. I told him my story and he said he will sort this out. Today i checked again and saw that im still being billed for that data and yes i did use the data that i did not ask for. If this problem is not resolved then i would not pay my account untill it is sorted and that amount has been removed from my account.