ML
MARIA L
1 reviews | Active since Jun 2020
01 Sept 2020, 14:58
Bad service,
I have actually upgrade my account and took package for laptop with 5G at night and 5G daily to my surprise they gave me MYGig 1 Top Up Promo. and i app**** for the promo for R199 laptop with wifi router, I did report this matter and i was told that they going to listen to the recording and get back to me till today. It is unfair to pay for 36 months for something you dont even happy about not even your choice.
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Vodacom's replyOfficial
02 Sept 2020, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team