fK
fani K
1 reviews | Active since Dec 2022
14 Dec 2022, 11:24
BAD SERVICE
I app**** online for a Wi-Fi a deal on the 10 November 22 received approval email on same day on the 11 November I received a call to confirm my order from the call center was told the courier company will send me an SMS when my order is ready. today is the 30 days since my order no response from Vodacom i called customer services with no luck today I waited for 40 minutes on call with no help I've been transferred too different departments
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Vodacom's replyOfficial
14 Dec 2022, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2022, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team