1 reviews | Active since May 2016

28 Sept 2020, 15:00

BAD SERVICE!!!!!!!!!!!!!!!!!

I am unhappy with the services provided by your cancellation department and your billing department.

I cannot understand why is it so difficult to honour my cancellation of my contract and do just on my profile.

I think Vodacom is stuffed enough with our monies and just don't care about their customers.

For as long as I have been a loyal customer of Vodacom, I am disappointed at the level of treatment I am receiving from Vodacom.

I will caution people to never associate themselves with this monopoly of a company.

I am done with Vodacom!!!!

0
Replies (1)
Vodacom
Vodacom's reply28 Sept 2020, 15:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team