BAD SERVICE

I am SICK and TIRED of Vodacom!!! On the 24th January 2015. Myself and my husband went to the store to re-connect our service. Called the accounts department to enquire how much we need to pay in order to connect our lines again. they told us R1300 is the total. We paid this amount and waited 48 hours as we were advised this is how long it would take. IT IS NOW THE 12 FEBRUARY 2015 AND STILL NOTHING. We have tried and tried to solve this with Vodacom but nothing happens. This is BULL. I am tired, if this matter is not resloved by this weekend and my lines are not connected I will be taking this matter further than HELLO Peter.