Bad service

I was told that a link would be sent to me to make payment for my fibre line. The link was not sent and by services where discontinues, called Vodacom on the 25th and I was advised that the subscription has expired sales need to assist me on the 27 December 2023. Called in today and I am told the new sales that they created is not working because I have an active order. Called again and a link was sent and it reads already paid. All I want to do is to get the link pay and enjoy the services. I am worried that every month the link will not be sent for me to make payment. contact me on