1 reviews | Active since Jul 2015
BAD SERVICE
I moved over from Nashua Mobile to Vodacom when Nashua Mobile went under. I have 3 contacts with Vodacom. Since the inception of my account, there has been no master account holder. As a result I cannot purchase data or air time for myself or my children. I have to call the call centre and they have to assist me. It is not always convenient to do so and a lot of the time I have waited up to 15 minutes and even more to be assisted. <br> <br> So until my account profile has been rectified I am cancelling my debit order and I will share my bad service report with as many organisations as I can. I have discussed this on numerous occasions with the call centre agents and supervisors. VODACOM I challenge you to do the assist, if you cannot I will move to another provider that is willing to assist and listen,. Cell C have a buy out option
