Bad Service

I app**** for a new contract at Vodacom Longbeach branch on 10/01/2015. After endless issues with the staff at that branch (my story is too long to post here - would love to get hold of the email address of the owner of Longbeach branch) I decided to cancel my contract within 7 days of activation. I sent an email to Vodacom from their website on 02/02/2015 regarding my issues with Longbeach and also to cancel my contract. To date I have not heard from them. When I called the call centre I was advised by Nkanthla to call the branch directly to cancel the contract. Also THEY don't know how to contact the back office who is responsible for receiving the emails that is sent from their website. OMG!!!<br> Ryan at Longbeach called me yesterday and i advised that he cancel my contract with immediate effect and that my monies be returned. From my experience the past month, I doubt that he will ever do this. I am unable to call the branch as their landline is constantly engaged.<br> Kind Regards.<br> Rafeeqa