1 reviews | Active since Apr 2012
Bad Service
I have been with Vodacom since it first started, I have spend a lot of money with Vodacom and have never in over 15 years had so many issues with Vodacom. I have recently purchased a new contract with Vodacom, 1 of 3. I wanted to ad an extra 1GB data on my account a month to month and every month I have to spend an hour on the line trying to resolve this issue. I get billed for it every month but don't receive my 1GB, I eventually cancelled it. I have also phoned Vodacom 3 times to ask them why I don't receive my statements via e-mail anymore. They say don' t worry it is sorted now after they sent me the last three months statements. After that call i did not receive a statement again. I have had enough of the issues with Vodacom and will be canceling all my contracts with Vodacom and move to a better service provider, one that actually sort out the issues that you ask for.
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
