1 reviews | Active since May 2011
Bad service
I just signed up for a new contract on Vodacom after having two years bad service from Cell C. When I browsed online it showed I would receive a Top Dog Voucher, Skull Candy Headset and Bluetooth Selfie Stick if I take out a Samsung Galaxy Core Prime on a Uchoose Flexi 200. I received my phone yesterday and all that was included was the Top Dog Vouchers and the phone. So I phone today to find out where is the rest of my goods and am told by the call centre that I am not suppose to get the headset and selfie stick. I took a print screen of the page just yesterday and it shows all the above goods, not just the Top Dog Vouchers. So I would like to know if Vodacom is lying to the clients about the goods they will receive or is it false advertising. I think I must just send the handset back and go over to MTN. Not even activated and already bad service.
Please note that your query has been received and we will respond with feedback as soon as possible.
Thank you for your patience.
Regards
Kim Thornton
Please note that your query has been received and we will respond with feedback as soon as possible.
Thank you for your patience.
Regards
Kim Thornton
