sM
susan M
1 reviews | Active since Jun 2015
18 Jun 2015, 11:32
Bad service
On the 5 May i took out a contract at Vodacom Horizon view with Sipho. I was told that the activation fee will be R121.00 debited two days after activation. I made provision for that amount but my account was debited R191.00 which was over the amout i had in my bank account and the debit order was returned unpaid and i was charged R150 by my bank and as the result I told Vodacom to cancel my contract . I was told to contact <br> customer care which i did on the 14 May 2015 and i have ref numbers of the communication. <br> <br> To date this complain is not resolved and I send emails to customer care with no response from Vodacom.
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Replies (1)Vodacom's replyOfficial
22 Jun 2015, 15:15Hello vulaza1,
As per our telephonic discussion, this query is now resolved.
Kind regards,
Consumer Website Team
As per our telephonic discussion, this query is now resolved.
Kind regards,
Consumer Website Team
Vodacom's reply22 Jun 2015, 15:15
Official
Hello vulaza1,
As per our telephonic discussion, this query is now resolved.
Kind regards,
Consumer Website Team
As per our telephonic discussion, this query is now resolved.
Kind regards,
Consumer Website Team
