Bad Service

Bad Service from Vodacom Chatz in Epsom Downs. Ordered a Cellphone on Thursday[11.06.2015] which I was told would arrive Friday[12.06.2015] or Monday[15.06.2015].<br> It didn't arrive on Friday which is absolutely understandable. However on the Monday when I tried to find out the status of my delivery they couldn't even give me a tracking number.<br> After trying multiple times my calls to inquire about the delivery were ignored. This morning I tried phoning numerous times without success. I eventually received a call from them stating delivery at 12:30 17.06.2015.After all this they delivered the wrong product to me! I am told to return the incorrect product tomorrow and will receive the right one on Monday 22.06.2015. Unacceptable and appalling service.