Bad Service

I did my vodacom upgrade last week, as part of my upgrade package I was supposed to receive a phone cover, unfortnately due to the main store being temporarily 'under construction' there were no covers avaliable. I was told to return the following week to collect it. On my return I was carted back and forth between Voda 4U and customer care. After walking up and down I returned to customer care to complain, only to be told that the workers at Voda Shop had already gone home, 5pm on a Friday. I am 9 months pregnant and do not appreciate being told to return to collect something that is owed to me, only to walk the entire Menlyn centre and to leave with nothing. I understand that it is difficult due to the store being under construction, but don't do upgrades when you know you are unable to supply proper customer service. I definitely won't be making use of Vodacom Menlyn for any of my future upgrades.