BAD SERVICE

On the 1st June 2015 I took my Sony Experia to the Vodashop store at Lakeside Mall for repairs. And then I signed an agreement form that my phone would take 7 - 14 working days.I received an sms on the 5th June informing me that my phone is awaiting spares at Advance Repair Center then called on the 12th June to find out to check if my phone is back from repairs.I spoke to a store consultant who told me that my phone is still at the Advance Repairs Centre awaiting for a part.<br> <br> Please bear in mind that I am still paying for this phone. And I don't have any means of communication.