Bad Service

I phoned in on Tuesday 26th May 2015 to do my upgrade, spoke to Thokozile, of which she informed me they didn't have the devise available but expecting to get stock that week Thursday/Friday and I should get the devise by Friday latest Monday 2015/06/01 which I didn't have a problem with. To my surprise, on Thursday 2015/05/28 I got a delivery from Vodacom, only to discover they sent something I clearly said I don't want. Ok, I immediately phoned the call center for them to collect the devise and they said they will do in 7 days. Today, 2 weeks later, I am still stuck with something I do not want. Their call center is not helpful at all, instead making me more frustrated by transferring me from pillar to post.<br> <br> I always thought highly of Vodacom, I am truly disappointed with their service.<br>