Bad Service
<p>We were victims of credit card ***** as, were explained to the consultant and was paid late. On the first of the month the full amount was paid and i expected the service to be restored immediately as i am still a customer and i still pay for my service as i have done so for the last 8 years. </p> <p> </p> <p>I called on Friday and the consultant explained to me that the service will be on in 24 hours </p> <p>Called on Saturday to just find out that 24hour does not in their minds refer to the next day because its a saturday and thats not a working day. But if you activate it on the day i call you the Thursday then you dont need to be there the next day to be on .... just a thaugth </p> <p>on the call on saturday i was put through to a superviser "Voyo" so that the phone can be dropped in my ear while i was speaking to her ... nice hey</p> <p>so Monday i call nothing just another 24 hours </p> <p>Tuesday another 24 hours </p> <p>Wendnesday it got interesting</p> <p>1 time i call, i get to speak to the lovely Voyo again and my service will be on in the next hour </p> <p>2nd time i call i hear Voyo suddenley dissapeard and the time elapesd to another 24 hours agian so, </p> <p>this morning when i called again becaus lets see its been 7 days 168 hours and still no service and guess what when i phone it will be another 5 hours from now befor my service will be on ... maybe i must call again then i can wait another 24h or maybe 7 more days .... who knows </p> <p> </p> <p>SO IM CALLING IT THIS IS A ****** ACT AGAINST ME </p> <p>1. BECAUSE IM NOT WHITE I DONT DESERVE ANY SERVICE BECAUSE ITS NOT MY RIGHT .... I DONT THINK SO, ACCORDING TO STATURE OF LIMMITATIONS WE ARE ALL EQUIL </p> <p>2. BECAUSE IM WHITE THEY DONT CARE IF THEY DESRUPT MY WHOLE LIFE... </p> <p>3. BECAUSE IM WHITE I WILL GET SPITED BECAUSE WHY MUST I HAVE ANYTHING </p> <p>4. BECAUSE IM WHITE NO ONE CARES THAT I WILL PAY FOR THIS 7 DAYS THAT NO SERVICE WAS GIVEN TO ME BECAUSE WHE MOS HAVE ALL THE MONEY IN THE WORLD .... </p> <p> </p> <p>I AM FEDUP WITH THE BAD SERVICE I AM RECIVING AND THAT JUST ONE PERSON CAN GET UP AND JUST DO THERE WORK AS THEIR SUPOSE TO DO THAT THET ARE BEING PAYED FOR NEVER THE LESS ..... </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
