1 reviews | Active since Jun 2017
bad service
<p>cancelled my contract and i have a credit balance as i overpaid BAD MOVE</p> <p>to try and get my money back is impossible 25min ON THE PHONE and 5 diffent departments i am told i must send proof of payment to get my R768.48 back WHY proof of payment the account is in credit</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly respond to the email that was sent to you for further assistance.
Regards
Dominic
Good Day
Kindly respond to the email that was sent to you for further assistance.
Regards
Dominic
Has now been a month and no refund?
i have been asked 4 times for my bank details but still no refund
Has now been a month and no refund?
i have been asked 4 times for my bank details but still no refund