bad service

<p>advertising false insurance. i took a contract phone on the 8 may 2017, sumsung j5 prime uchoose flexi 150 with 12 months Free screen insurance. accidentially my phone felt and ma screen broke. now they are telling me that my phone doesint have that free insurance they promised. that deal offer was valid from 5 may 2017 until 6 june 2017. i called vodacom insurance department they sad i must go back to the shop becouse they cant assist becouse my number dont have insurance. i went back to the outlet, they told me that insurance doesint exist but its there on their books, so i dont know maybe that insurance is there for decoration or what? i want my phone to be fixed using that insurance</p>