bad service

<p>I bought a phone online last month I was not informed about the delivery. They didn't tell me that they are coming to my house to deliver the phone when they came there I was at work they found My helper. When I called Vodacom to check about phone they said the delivery company came to your house but I told them you did inform me when they were coming.the phone was cancelled and they said I will have to wait 7 days and apply again.I was told about this procedure that I don't know and it was not my fault for the phone go back .I waited 7 days and I app**** again. Each an every day I speak to different people on customer service they tell me different things of which now I am tired of working and I am not based in one place I always go out on business trips. I called them yesterday to check if they cannot deliver it and Today I wanted to speak to manager they said the manager will call me but he/she didn't call. I unhappy about your service. All of these people that I am talking too they give me different stories .I don't know which one now I have to believe. please can you help me.</p>