1 reviews | Active since Mar 2017
Bad Service
<p>I ordered 2 cellphones on line yesterday the 5th of June because they say they do over night delivery, today they called me to say the delivery will be tomorrow the 7th of June, so that is not over night delivery and that is very bad service and they are lying to their customers!!Stiaan Benson</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I have now called for my tracking number and now they say the order has not been confirmed and that there is no tracking number available now. !!!
I have now called for my tracking number and now they say the order has not been confirmed and that there is no tracking number available now. !!!
And now my one have a tracking number but my other order does not have a tracking number even though i have placed the order at the same time on the 5th....
And now my one have a tracking number but my other order does not have a tracking number even though i have placed the order at the same time on the 5th....
AND NOW I NEED TO WAIT 48 HOURS FOR MY ONE ORDER BECAUSE OF A SYSTEM PROBLEM!!!!!!!!!!!!!!!THIS IS THE BADEST SERVISE I HAVE EVER RECEIVED FROM ANY PLACE, THE ONE PHONE IS OUT FOR DELIVERY OR SO THEY SAY AND NOW I NEED TO WAIT FOR THE SECOND ONE, CANT THEY THINK FOR THEMSELFS THAT IT NEED TO GO TO THE SAME ADDRESS THE SAME PERSON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
AND NOW I NEED TO WAIT 48 HOURS FOR MY ONE ORDER BECAUSE OF A SYSTEM PROBLEM!!!!!!!!!!!!!!!THIS IS THE BADEST SERVISE I HAVE EVER RECEIVED FROM ANY PLACE, THE ONE PHONE IS OUT FOR DELIVERY OR SO THEY SAY AND NOW I NEED TO WAIT FOR THE SECOND ONE, CANT THEY THINK FOR THEMSELFS THAT IT NEED TO GO TO THE SAME ADDRESS THE SAME PERSON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Stiaan
As discussed, this matter has been resolved.
Regards,
RJ
Hi Stiaan
As discussed, this matter has been resolved.
Regards,
RJ