VV
Vimal V

1 reviews | Active since Mar 2009

05 Jun 2017, 08:08

Bad Service

<p>This is in response to a previous report as there seems to be no further reply. My contract was renewed without my consent and finally cancelled and credits passed on my account according to Vodacom. However, instead of credits, my account now seems to be in arrears !!! Can someone competant please look into this and resolve it ???</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Jun 2017, 09:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jun 2017, 11:16
Official

Dear Vimal

As discussed, this matter has been resolved.

Regards,

RJ