1 reviews | Active since May 2017

31 May 2017, 19:37

Bad Service

<p>I don't understand as a customer why I must follow up on my order. I was told I would receive feedback on my upgrade by Tuesday. I had to phone in and find out what is going on! Only to find out that they order the incorrect colour and what I was told on Saturday regarding when I would receive my phone was incorrect. I need to know a definite answer when I am going to receive my order not a maybe or a some time! Vodacom Please sought out soonest Please</p>

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team