1 reviews | Active since Nov 2016
BAD SERVICE!!!
<p>What is wrong with your customer service? I call this morning, after several times the phone got answered, that was just after 9am, you telling me you to busy to answer the phones, you as staff give a company such as vodacom a bad name. I received an sms twice to contact Vodacom, sms as follow "</p> <p> </p> <p>Vodacom Repairs job no. Please contact VODACOM REPAIRS CENTURY CITY (021) ********** within 2 days to accept/decline the quote"</p> <p> </p> <p>No answer for the last 20 minutes. What servic ae is this. You want me to pay for something thats not asking for, the problem was the freezing and phone that die on 60% , not a crack in the cover, i just want my phone fixed which is still under warrantee, i never booked my phone in of a crack in the cover. Believe me, you havent heard the last of this....always problems with this mobile service, time to make a change for real. Sick and tired of this **** service</p> <p> Useless!!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused. We have requested that the Repair Centre contact you to attend to this issue.
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience caused. We have requested that the Repair Centre contact you to attend to this issue.
Regards
RoderiqueLategan
It's been exactly 3months now since assistant manager, Anita is still calling me back as promised, now this is the kind of poor service you can expect from vodacom management.
It's been exactly 3months now since assistant manager, Anita is still calling me back as promised, now this is the kind of poor service you can expect from vodacom management.