1 reviews | Active since Apr 2017

17 May 2017, 11:15

Bad Service

<p>Hello Peter</p> <p>On Monday i write on your reviews again about my cellphone that went dead for the third time in almost 2months. After you've published it , vodacom rep**** that there consultants will contact me during the course of the day. Up till now nobody contacted me. Never ever in my life will i sign a contract with Vodacom. Its patetic how there service are, taking money from contracts but when you got problems sorry they can't help you because they are just selling the phones. I am going to get hold of the consumer services now and take this matter further.</p>

0
Replies (2)
Vodacom
Vodacom's reply17 May 2017, 11:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 May 2017, 08:13
Official

Dear Wilna,

Feedback has been provided.

Regards,

Cassandra