1 reviews | Active since Sept 2016

11 May 2017, 14:57

bad service

<p>I had a contract with vodacom with my two pre-paid numbers ********** 791 and ********** 943, they were fully paid and cancelled. these two numbers were pre-paid and hence i took the contract i used them. Now that i dont have the contract with them vodacom refused to give me my numbers back and i highly need them.</p>

0
Replies (3)
Vodacom
Vodacom's reply12 May 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update17 May 2017, 16:28
Reviewer Update

I posted a message 5 days ago but no consultant called me from Vodacom

Vodacom
Vodacom's reply22 May 2017, 13:58
Official

Dear Vuyisa

Please be advised that feedback has been provided to you.

Regards,

RJ