Bad service
<p>Month ago i did an application for a phone contract and i chose the samsung J5 then when i was called to confirm i was told im gona pay 279pm yet the agreement was 199pm so i cancelled that then i did another application for huawei p8 lite and when i was called to confirm my order i was told ima pay R379 so i cancelled it and now when i call to make an application for a white huawei P9 lite im told i dont qualify since my credit score is bad with vodacom because of the cancellations i made and i have to wait for 3months or i qualify for a P8lite and the 2nd cancellation was not my fault!</p> <p> </p> <p>Now today i had R50 airtime balance now im on R26 and guess what the only people i called is VODACOM on the free number so what happened to the rest cause i still have plenty data ???</p> <p> </p> <p>Please tell me if you want me to change networks cause i will</p> <p> </p> <p>Siphesihle austin phindile sabeya are the consultants ive spoken to and till today i still dont have my white huawei P9 lite on ichooseflexi200...</p> <p> </p> <p>Someone better call me and tell me its gonna be delivered this week!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
