1 reviews | Active since Mar 2017
BAD SERVICE
<p>I first called vodacom on the 7th of April 2017 to request that i can change my pagakage to a smart M plus.</p> <p>This is going on for a whole month .Everytime i speak to an agaent over the phone i get a different answer, noday knows what they are doing in the call centre.</p> <p> </p> <p>I have been with Vodacom for nearly 20 years and the service that i have been recieving now is less than 0.</p> <p>Please can someone high up call me ASAP.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Steven,
As discussed your query is resolved.
regards,
Cassandra
Dear Steven,
As discussed your query is resolved.
regards,
Cassandra