Bad Service

<p>I have more than 1 contract at Vodacom. One of my contracts were due for an upgrade. I went to Bela Bela Vodacom to upgrade my phone contract to a Laptop.</p> <p> </p> <p>Firstly they did not have anything in stock (Not even the Samsung Tablet). This was Saturday the 1st of April 2017. The lady did inform me that she will only be placing the order that Monday. (That was fine) and i will have the laptop that thursday the 06/04/2017.</p> <p> </p> <p>This is now the 12/04/2017. and not even a call to tell me sorry we are experiencing a delay and will be unable to give you your upgrade, which i am paying for each month every month.</p> <p> </p> <p>The Manager at Bela Bela Vodacom is rude, not helpful at all and to give me an answer stating that we understand your complaint but we are also waiting is not what a manager does. He needs to find out call me back and explain the hold up.</p> <p> </p> <p>I was about to add more devices to my contract but this is such bad service i will rather not add anything.</p> <p> </p> <p>And please fix your live chat on the website. It does not work, just like most of your staff,</p> <p> </p>