Bad service

<p>I am disappointed with Vodacom's service. It is just becoming worse and worse. I won R700 off a Sansui 40inch TV in the Vodacom play every day. I went to the customer care shop and they told me they cannot assist me with the voucher number because the one they sent was invalid. They logged a call with the technicians and I was told I would be contacted within 24-48hours. They said another option is calling the call center for assistance, and I did call them and they told me they cannot assist me because the technicians don't work weekends. So its been over 48 hours (2 working days) and nothing. My grandmother went to Vodacom twice with a similar query and still no assistance, 2 months later she still hasn't received her number to redeem her prize. When it comes to chowing our data, charging ridiculous amounts for calls and sending reminder smses to buy airtime and data when it's depleted you are number 1, but when it actually comes to solving our problems you don't do anything.</p>