1 reviews | Active since Jan 2012
Bad Service!!!!!
<p>I took out a contract with Vodacom online they said that I must take my sim out of my phone for 72 hours in which there after I can put my sim back in my phone and it will be activated after 72 hours, but still my sim has not been activated. So I called Vodacom again they said that there were no call logged regarding this and that they will activate my sim within 5 hours. My phone was then activated, but there was no airtime or data loaded on my account as what I am paying for. So I called Vodacom again and they said that they will load the airtime and data and that it will be loaded by the end of the day. After 24 hours it still has not been loaded so I had so call Vodacom again!!!!!!!!!! BAD SERVICE... why does it take so long to activate and account and to load data and airtime.?????? DISSAPPOINTED!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I was contacted by Rudi and he solved my problem immediatly. Thank you so much for your good service Rudi.
I was contacted by Rudi and he solved my problem immediatly. Thank you so much for your good service Rudi.
Hi Samantha
As per our discussion, please be advised that this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Samantha
As per our discussion, please be advised that this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Samantha
As per our discussion, please be advised that this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Samantha
As per our discussion, please be advised that this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Thank you for resolving my problem.
Thank you for resolving my problem.
