LR
Lena R

1 reviews | Active since Apr 2017

01 Apr 2017, 22:37

Bad service

<p>My airtime keeps disappearing when I called in today after R150 airtime and data disappeared first consultant gave me attitude her name was auster and the second consultant switch off my internet connection couldn't go to internet for 4 hours I had to call again and I was told its network problem but the last person told me that I was disconnected by Vodacom from internet...am not happy with Vodacom I want my airtime bundles and apology</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Apr 2017, 09:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LR
Lena R's update09 Apr 2017, 09:18
Reviewer Update

Its been days and I haven't got any feedback from Vodacom and my airtime and bundles keeps disappearing...maybe I should consider further legal actions