1 reviews | Active since Mar 2017
Bad Service
<p>I have cancelled my wife's contract in Januarie the contract expired Januarie. Vodacom still took further debit orders on her account. I returned the debit through the bank. Now she is receiving up to 7 calls from Vodacom's automated number. I went to Vodacom Preller Plain in Bloemfontein and they gave me the accounts departments number. After being cut off twice I spoke to Karabo who told me he could do nothing for me and I must contact the Cancelation department and log a dispute. When I phone ********** number they ask me to insert the number when this is done they simply say it is an invalid number and cut you off. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
