Bad service

<p>I've just tried to query a Vodacom account and log a dispute, but I talked to 2 consultants on the Customer Careline that were really not helpful - and while I was waiting for a reference number the phone was put down on the other end. I've had problems with my internet connection for 2 months now and the only explanation that I got when I asked about it, was that there were some numbers with problems on it and that they were working on it. A month later I still have problems and am forced to use my cellphone if I need to look up data. I received a huge bill today and got nowhere trying to find some answers on how the bill could be that big, since I received no warning that my data usage was high. I'm extremely disappointed in Vodacom, since I've used them for years. The customer service that I've received is appaling and I still don't have any answers</p>