1 reviews | Active since Mar 2017
Bad Service
<p>I am so dissapointed in the way Vodacom is unable to give out correct information and advice regarding their own product.</p> <p>Who would think that performing a sim swop would take forever - It seems not all their agents have been trained on what to advise clients when doing a sim swop.</p> <p>It takes calling the call center 4 times before someone is actually able to give you a bit of assistance.</p> <p>This type of service really makes one want to change network providers!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
I need to be contacted on ********** , since Vodacom has deactivated both my old sim and new sim swop replacement. Now another sim needs to be purchased. This is frustrating beyond.
Good day
I need to be contacted on ********** , since Vodacom has deactivated both my old sim and new sim swop replacement. Now another sim needs to be purchased. This is frustrating beyond.